With version 3.4.5, we are pleased to introduce the Scorecard Widget. This widget allows you to set thresholds for key performance indicators (KPI). It then queries Bugzilla to measure performance against your KPI thresholds and reports performance in standard red, yellow, green colors.
The Scorecard Widget introduces an ability to edit the features of a widget.
With the inline edit feature, you are not required to step outside of Bugs Dashboard to edit the preferences of a widget. For its initial release, we have selected a few KPI and provided an ability to set thresholds for each. We are excited to hear what others wish to see as KPI that can be effectively measured from their Bugzilla database! If you have ideas for what you would like to see added to the Scorecard Wdiget, please contact support.
The principle behind each KPI is simple; a KPI is green (e.g. good-to-go, within limits, glance-and-forget, etc.) unless it crosses a threshold. You determine the threshold for each of two other states; yellow and red. Your yellow threshold will be lower than your red threshold and so we set it first, working up the chain in order of importance. When we actually measure the performance from the Bugzilla database, we will begin by examining your red threshold first. If crossed, we report as red. If the threshold is not crossed, we move on to examine your yellow threshold, measure and report appropriately. Only if we are below your yellow threshold will we report a green condition.
We would love to hear from others both what they wish to measure and what are considered reasonable thresholds. Each team will have different thresholds based on size, capabilities, deadlines, etc. If you care to share, e-mail support. We’ll post the results from time-to-time.