Who Should Buy Consulting Services?
Organizations can benefit from our consulting services when they require the services of professionals who have spent a great deal of time managing issues that surround development efforts. The Bugs Dashboard is only an interface, a conduit of information between a development team and the process owners. The real significance is in why there are issues, what the impact of those issues are both externally and internally, and how the issues are addressed in a timely, efficient manner. The Bugs Dashboard facilitates the visualization and consensus on prioritization of issues. That’s it’s beauty; a simple, elegant tool that brings focus to both sides of development. Our consulting not only facilitates the prioritization process (by helping to shape the expectations before the decisions are made), but then carries through with the oversight on the actions required to see those priorities through.
Organizations may benefit from Consulting in many ways. For example:
- Faster Implementation
With our professionals at your service, we can jump straight to the heart of the matter. We can perform the work while educating your staff and thus accelerate your implementation plan. We can work with your Executives, Senior Management, front-line managers, and staff to see that their adoption and understanding is quick, easy and the best it can be.
- Better Decision Making
Our consulting services help bring better information to the table, facilitate the expectations of the customers tempered with the realities of development, and educate people about their choices. The end result is better decision making which, whether in a state of crisis or ongoing development, is always a welcome benefit. For those in crisis, we can help find the quickest path to redemption and put processes in place to avoid the problem in the future. For those in a stable, ongoing development activity, we can provide validation, staff augmentation, and third-party objective reviews.
- Process improvement
Installing and using software is not the same as implementing a process. We can help you learn the most efficient and effective means to replace, refine and build upon your processes with the least amount of disruption.
What to Expect
There are many forms our consulting can take; on site technical services, on site management of process improvement, off site technical services, etc. We will need access to your highest level Executives, Senior Management, front-line managers and staff. We will help each learn what to expect from the process and how to tailor the system to their needs. Working with customers, stakeholders and senior management, we’ll establish processes to meet the expectations placed upon the development effort. We’ll show them how they can glean information from the system to know that their expectations are being acted upon appropriately. We’ll then work through the organization to assist each level in identifying the expectations from above and the expectations for those they’re responsible for and how they contribute to the “big picture”. We strive to be as non-disruptive as possible, but process improvement takes time and effort. We’ll help you get there! Our consultants, whether on site or off, can also be contracted to perform quality assurance on your process. With our trained eye, we can evaluate your methods to ensure the expectations are being communicated correctly. We can also spot issues early on where clarification will help the organization save time and money.
What You Need
You will need to find the time within the busy schedules of your senior most leadership to identify their expectations of the system, of the organization, and of the consultants. Spending time up front thinking about what gaps you’re trying to fill, what questions you wish to see answered on a regular basis, etc. will help minimize the amount of time we need to spend with the senior management. We’ll also need time with your staff to train but this is minimal and can be done in large groups or via web casts. The majority of our time will be spent with your middle management where the expectations of your customers, stakeholders and senior management and the day-to-day issues of performance come together.
Large organizations with multiple projects should carefully consider multiple on site consultants at the outset with a firm exit strategy. A technical implementation team may be on site for only a few days while a process implementation team may be on site working with management to determine in what order to implement the Bugs Dashboard, review and/or processes, how many consultants will be needed to work with the organization over time to achieve the implementation plan, etc.
All organizations should consider off site consulting. While a support contract will give you access to our resources for issues that arise, off site consulting is an effective means of maintaining the highest quality in your data and process. It can be of significant value to have independent third-party verification of the status of issues and state of development when you launch the Bugs Dashboard in front of your customers asking for them to review and adjust as they deem necessary. With input from us, you can often achieve faster understanding and consensus resulting in better focus and effective communication. All of which contributes to successful development cycles!
Additionally, we highly recommend that organizations purchase annual support contracts – and not because they benefit us, but because they benefit you! Annual support contracts ensure that you’re kept up-to-date with every update that we produce for that version. For example, if you license v2.0 and we put out 2.1, 2.2 and 2.3, you receive all three updates at no additional cost. We also focus on the business requests of our annual support holders first as we know they’re committed to the process of improving their organization.
Request for Quote for Consulting Services
We’ve often heard the remark that “it’s simple to write down what you’ve done – why do we need your consultants?” If it’s so simple, why haven’t you done this in an organized, repeatable, managed fashion before? The answer is: large scale organizational communications are not easily managed! It’s an art unto itself. Our professionals have engaged in the study of organizational dynamics and how clearly defined expectations communicated directly in a repeated manner can focus a work force and increase efficiencies across the board. Put our knowledge to work for you today!
Let’s begin with how to contact each other as we define our relationship. To contact us, use one of the following:
1703 Lotus Lane
El Cajon, CA 92021
How should we contact you and how may we help you?
Thank you for your interest and help. We’ll take your information and get started assimilating a plan that’s right for your organization!