顧問サービス

従業員

だれが顧問サービスを買うべきであるか。

組織は私達の顧問サービスから開発努力を囲む大量の時間管理問題を使った専門家のサービスを要求するとき寄与できる。 虫のダッシュボードはインターフェイスだけ、開発チームとプロセス所有者間の情報の水路である。 実質の重大さはある なぜ 問題がある、 それらの問題の影響は、外的そして内部的にある いかに 問題は時機を得た、効果的な方法で扱われる。 虫のダッシュボードは問題のprioritizationの視覚化そして一致を促進する。 それはそれである美である; 開発の両側に焦点を持って来る簡単で、優雅な用具。 私達の相談は決定がなされる前にしかprioritizationプロセスを(形づけるのを助力によって予想を)促進しないが、それらの優先順位を見通すために必要な行為の手落ちと一方では運ぶ。

利点

組織は多くの方法で相談から寄与するかもしれない。 例えば:

  • より速い実施
    あなたのサービスの私達の専門家で、私達は問題の中心にまっすぐに跳んでもいい。 私達はあなたのスタッフを教育している間仕事を行ってもいく、こうしてあなたの実施プランを加速する。 私達はあなたのエグゼクティブ、上級管理、前線のマネージャーと働いても彼らの採用および理解が速いことを見る、容易なスタッフおよび最もよいのある場合もある。
  • よりよい決定の作成
    私達の顧問サービスはよりよい情報をテーブルに持って来、開発の現実と和らげられる顧客の予想を促進し彼らの選択について人々の教育を助ける。 最終結果は、かどうか危機または進行中の開発の状態の、歓迎された利点常にのよりよい決定の作成である。 危機のそれらのために、私達は問題を将来避けるために最も速い道を買戻しに見つけ、設置されているプロセスを置くのを助けてもいい。 For those in a stable, ongoing development activity, we can provide validation, staff augmentation, and third-party objective reviews.
  • Process improvement
    Installing and using software is not the same as implementing a process. We can help you learn the most efficient and effective means to replace, refine and build upon your processes with the least amount of disruption.

What to Expect

There are many forms our consulting can take; on site technical services, on site management of process improvement, off site technical services, etc. We will need access to your highest level Executives, Senior Management, front-line managers and staff. We will help each learn what to expect from the process and how to tailor the system to their needs. Working with customers, stakeholders and senior management, we'll establish processes to meet the expectations placed upon the development effort. We'll show them how they can glean information from the system to know that their expectations are being acted upon appropriately. We'll then work through the organization to assist each level in identifying the expectations from above and the expectations for those they're responsible for and how they contribute to the "big picture". We strive to be as non-disruptive as possible, but process improvement takes time and effort. We'll help you get there! Our consultants, whether on site or off, can also be contracted to perform quality assurance on your process. With our trained eye, we can evaluate your methods to ensure the expectations are being communicated correctly. We can also spot issues early on where clarification will help the organization save time and money.

What You Need

You will need to find the time within the busy schedules of your senior most leadership to identify their expectations of the system, of the organization, and of the consultants. Spending time up front thinking about what gaps you're trying to fill, what questions you wish to see answered on a regular basis, etc. will help minimize the amount of time we need to spend with the senior management. We'll also need time with your staff to train but this is minimal and can be done in large groups or via web casts. The majority of our time will be spent with your middle management where the expectations of your customers, stakeholders and senior management and the day-to-day issues of performance come together.

Recommendations

Large organizations with multiple projects should carefully consider multiple on site consultants at the outset with a firm exit strategy. A technical implementation team may be on site for only a few days while a process implementation team may be on site working with management to determine in what order to implement the Bugs Dashboard, review and/or processes, how many consultants will be needed to work with the organization over time to achieve the implementation plan, etc.

All organizations should consider off site consulting. While a support contract will give you access to our resources for issues that arise, off site consulting is an effective means of maintaining the highest quality in your data and process. It can be of significant value to have independent third-party verification of the status of issues and state of development when you launch the Bugs Dashboard in front of your customers asking for them to review and adjust as they deem necessary. With input from us, you can often achieve faster understanding and consensus resulting in better focus and effective communication. All of which contributes to successful development cycles!

Additionally, we highly recommend that organizations purchase annual support contracts - and not because they benefit us, but because they benefit you! Annual support contracts ensure that you're kept up-to-date with every update that we produce for that version. For example, if you license v2.0 and we put out 2.1, 2.2 and 2.3, you receive all three updates at no additional cost. We also focus on the business requests of our annual support holders first as we know they're committed to the process of improving their organization.

Request for Quote for Consulting Services

Handshake

We've often heard the remark that "it's simple to write down what you've done - why do we need your consultants?" If it's so simple, why haven't you done this in an organized, repeatable, managed fashion before? The answer is: large scale organizational communications are not easily managed! It's an art unto itself. Our professionals have engaged in the study of organizational dynamics and how clearly defined expectations communicated directly in a repeated manner can focus a work force and increase efficiencies across the board. Put our knowledge to work for you today!Contact Information
Let's begin with how to contact each other as we define our relationship. To contact us, use one of the following:

Little Cayman Labs, Inc.
402 West Broadway, 27th Floor
San Diego, CA 92101
(P) 619-368-6920
(F) 619-330-4670
(E) bill@wmpnj.com

How should we contact you? Note that we will deliver a copy of this information to the e-mail address you supply for your records.

Name: Preferred Method of Contact
Title:
Address:
Address:
City:
State:
Zip Code:
Email:
Phone:
Fax:

Expectations

It's important that we have an idea of the number of users you expect to use the system. This may not be the same as total number of employees in your organization, but looking at both numbers helps us get an idea of the scope and expectations for the system. If possible, we'd like an estimate of how many users will use the system concurrently (that is, press a submit button or click a hyperlink at the same time as others). It may be too early to predict that so we can work together later to understand the impact if necessary.

Total number of employees:
Total number of users with access:
Estimated number of concurrent users:

Consulting

So that we may provide you with a complete picture, we need to discuss the possible need for staff augmentation as you implement the system with specialists trained in maximizing your experience while minimizing disruptions to your business.We offer the following services:

IT Support Database Engineer Installs, configures, and tunes the MySQL, Oracle or Relational Database Management System of your choice.
Web Master Installs, configures, and tunes the front-end web servers (e.g. Apache and/or Tomcat) of your choice.
Project Management Project Manager Works closely with your organization to plan, track and report on the progress of implementing and effectively utilizing the system.
Technical Assistant In very large organizations or geographically dispersed organizations, the Technical Assistant works closely with the Project Manager to ensure smooth implementation and operation.
Quality Assurance QA Engineer Reviews reports on an ongoing basis for accuracy, quality and integrity. Works with staff members to elevate their awareness of their responsibilities and reporting habits.
Training Executive Trainers Works with Executives and Senior Management to organize and communicate expectations.
Trainers Works directly with your staff to ensure an understanding and appreciation for what the system can do for them and the organization.

Now that you know more about our consulting services, please indicate which you would like a quote for:

Onsite Offsite N/A
Database Engineer
Web Master
Project Manager
Technical Assistant
QA Engineer
Executive Trainer
Trainer

Thanks

Thank you for your interest and help. We'll take your information and get started assimilating a plan that's right for your organization!


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